Mustapha Musah

Administered Microsoft Exchange and Office 365, efficiently managing user accounts, configuring mailboxes, and maintaining critical security compliance for new and existing staff.

Managed QuickBooks Online and Sage 200 administration, overseeing user access, system configurations, and troubleshooting to ensure smooth financial operations and data integrity.

Delivered timely remote and on-site IT support, resolving technical issues, improving user productivity, and minimizing system downtime across the company.

Executed Windows OS deployment and maintenance, including installations, updates, security patching, and performance optimization to ensure stable and secure workstations.

Managed hardware and software lifecycle from procurement to installation and ongoing maintenance, optimizing resource utilization and system reliability.

Conducted comprehensive inventories of products and packaging materials, ensuring accurate stock levels and minimizing discrepancies.

Prepared daily and weekly reports on stock movement and status, providing critical data for procurement and sales forecasting.

Implemented streamlined inventory tracking processes, enhancing operational efficiency and reducing potential waste.

Coordinated with suppliers for timely delivery of materials, maintaining optimal stock levels to support continuous production.

Executed systematic sampling of products at the start of production for laboratory analysis, ensuring initial quality control standards were met.

Conducted subsequent hourly sampling of every product to monitor quality consistency throughout the production cycle.

Verified manufacturing and expiration dates for all products, ensuring compliance with regulatory standards and consumer safety.

Confirmed the integrity and correctness of batch numbers on every product, facilitating accurate traceability and recall procedures.

Prepared daily, weekly, and monthly invoices for clients, ensuring accurate billing and timely revenue collection.

Processed cash sales and cheques from clients, maintaining precise financial records and reconciliation.

Managed cash and cheque deposits into banks, ensuring secure and efficient handling of company funds.

Maintained cash book and petty cash book, accurately tracking expenditures and ensuring financial accountability.

Prepared staff payroll for salary payments, ensuring timely and accurate compensation for employees.

Maintained and updated client files, ensuring organized record-keeping and easy access to client information.

Tracked and traced mails and parcels, ensuring rapid and secure delivery for enhanced customer satisfaction.

Opened and updated bin cards for the store, maintaining accurate records of inventory movement and stock levels.

Issued items efficiently to the receiving plant, ensuring timely supply for production needs.

Registered items that reached re-order level, facilitating proactive procurement and preventing stock shortages.

Maintained organized issuing item files for all plants, ensuring comprehensive documentation and audit readiness.